ICT - information & communications technology

ICT - information & communications technology

Technology provides the tools for business to increase productivity and profitability.

Key functions are:

  • using technology to reduce waste, resources consumption, and cost in business operations
  • using computers to monitor business performance
  • using technology to better reach, communicate and service your customers
  • using the internet to access information ensuring the best decisions are made.

There is a range of technology options for business. Each enterprise should evaluate its special needs.

Common and most useful applications of technology for business are:

Contact your local Business Advisory Service to find out more about business technology management.

The Small Business Tool Kit features a module about running an e-business, where you can find great information about new technologies and using the internet to run your business.

How do you do business online?

Take our survey.

Case Study

"After leaving the Police Force, I decided to establish a business based on my experience of the importance of personal and health identification".

Nicole Graham
Emergency ID Australia