It is the combination of people, skills, systems, processes, policies, knowledge, experience, technology and relationships that a business has to work with in pursuing its strategy.

Business capability is similar to the fitness and skill level of an athlete preparing for competition. The fitter the athlete and the higher the level of skills, the more likely they are to win.

As a business grows, its capability for to achieve success will change. For example, managing a business staffed by one with few customers is very different from managing an enterprise with 10 staff and hundreds of customers.

If the business fails to develop capability as it grows, it is likely to reach the point where growth ceases.

A business that invests in developing its capability will be well prepared for growth, and it will be able to take advantage of opportunities as they arise. 

Contact your local Business Advisory Service  for advice on developing business capability or identifying consultants who can provide assistance.

For manufacturing firms, the Enterprise Connect program  can assist with growth issues.