Effective workplace communication

Effective workplace communication is the business leadership’s ability to use corporate communication as an organisational alignment tool, on an ongoing basis.

Effective workplace communication is evident when the entire company is aligned around the organization: Mission, values, vision, strategy, goals, and roles / responsibilities – and to improve organizational performance.

Simple habits for effective workplace communication

  • Repetition – repeat, repeat, repeat but be honest and genuine about the meaning, substance, and strategic relevance of your communication. Repetition is useless without genuine sincerity
  • Simplicity - Speak with people, don’t talk at them
  • Use as many different communication methods as possible, and on an ongoing basis – be creative: small meetings, memos, formal and informal interaction, emails
  • Walk the talk - Lead by example. Remember, everybody is always looking at you
  • Two-way communication - effective workplace communication is a two-way process
  • Always listen for feedback. Engaging is more powerful than telling, when people engage in a dialogue, they ask questions, make suggestions, express opinions.

Remember

Effective workplace communication is a two-way process. Always listen for feedback. Engaging is more powerful than telling, when people engage in a dialogue, they ask questions, make suggestions, express opinions.