To download individual chapters, please click the links below.

Contents

Introduction

1 A Quick Guide

2 Setting up a Business
Business Structure and Governance
Finding the Money for Your Business
Premises
Practical Issues

3 Running a Business
Marketing
Customer Service
Employing and Managing Staff
Taxation
Record Keeping
Managing Creditors and Debtors

4 Profitability of the Business
Costing and Pricing
When Will the Business Make a Profit?
Cash Flow Management
Business Performance

5 Where to Get Assistance and Support
NSW Government
Federal Government
Useful Phone Numbers and Websites

Appendices
Appendix 1 - The Business idea
Appendix 2 - Business Start-Up Checklist
Appendix 3 - The Business Plan
Appendix 4 - Cash Flow Projection