Operating a successful business requires investment in staff training and professional development. A professional development plan for your staff should take account of current and future workforce needs.

An employee who is developing professional skills, benefits everyone – the organisation, the individual, customers and other employees.

Many industries see training young people (apprentices, for example) as critical to future success. So in a rapidly changing world, it makes sense for businesses to encourage and support employees in building professional qualifications.

Many professions require qualified people to undertake continuing professional training.

While there is the risk that qualified people may advance their careers elsewhere, the challenge for managers is to leverage from the skills and qualifications of the people working for them. Satisfied staff can support the business’ retention strategy and helps the organisation attract other talented people.

Managers should also consider the many benefits of employing and retaining mature workers.