E-business offers these benefits over non-electronic communications:

• reduced costs and timing – labour, paper, data entry, lead times, deliveries
• flexibility and efficiency – the ability to handle complexities, product ranges and customer profiles
• enhanced relationships – improved communication between trading partners leading to long-term business relationships
• lock-in customers – streamlined, automated and two-way business communications making it easy for customers to purchase your products at anytime, and no matter where they are
• new markets – the internet moves businesses into wider geographical locations.

Contact your local Business Advisory Service to find out more, and refer to digitalbusiness.gov.au.