ICT - information & communications technology

ICT - information & communications technology

Technology provides the tools for business to increase productivity and profitability.

Key functions are:

  • using technology to reduce waste, resources consumption, and cost in business operations
  • using computers to monitor business performance
  • using technology to better reach, communicate and service your customers
  • using the internet to access information ensuring the best decisions are made.

There is a range of technology options for business. Each enterprise should evaluate its special needs.

Common and most useful applications of technology for business are:

Contact your local Business Advisory Service to find out more about business technology management.

The Small Business Tool Kit features a module about running an e-business, where you can find great information about new technologies and using the internet to run your business.