Operations & supply chain

The following links will provide you with a good overview of the important aspects in regards to business operations and the supply chain.

Leasing - property, plant and equipment
A lease is a special contract between the lessor (the owner) and the lessee to use property or goods.

Workplace security
The safety and security of a business, the employees and customers is of paramount importance.

Innovation
Innovation is the application of fresh ideas that enable a business to better compete in the future.

Dealing with customers and customer service
Finding new customers is much more expensive than retaining existing ones.

Administration management
Running a small business successfully requires well-organised administration and management.

Supply chain & logistics
Every business – large and small, regardless of the industry – has a supply chain.

Policies, procedures & processes
All businesses benefit from policies, procedures and processes combined into a documented system under which the business operates.

Performance reporting
It is important for a business to understanding how it is performing so it can continually assess its targets, goals and objectives and make adjustments and improvements as necessary.  

Project management
Many aspects of running a business can be can be thought of as running a series of projects.

For a more in depth look at the operations and supply chain issues your business may face, go to the Small Business Tool Kit. You can find even more detailed information by visiting the operations management and supply chain management modules.