www.tio.com.auThe Telecommunications Industry Ombudsman is a free service for small businesses and consumers who have been unable to resolve a problem with their telephone or Internet service provider. The TIO can be contacted at phone 1800 062 058.
www.dbcde.gov.auThe Department of Broadband, Communications and the Digital Economy provides strategic advice to the Government on the development of policies and programs for enhancing Australia's broadband and communications sectors and the digital economy, and ensures the efficient and effective implementation of programs.